Privacy Policy

At GG’s Toys, we want you to know how we collect, use, share, and protect information about you. By interacting with GG’s Toys through our store, websites, mobile application(s), products, services, or otherwise, you consent to the use of information that is collected or submitted as described in this privacy policy. We may change or add to this privacy policy, so we encourage you to review it periodically.

1. Types of information collected:

• Name

• Mailing address

• Email address

• Phone (or mobile) number

• Driver’s license number

• Credit/debit card number

• Purchase/return/exchange information

• Registry or list information

• Your mobile device information (e.g., device model, operating system version, device date and time, unique device identifiers, mobile network information)

• How you interact with our sites, mobile applications, advertisements, and emails (e.g., clicks, search terms, pages visited, usage details such as time, length, and frequency of interactions) 

• Geo-location and in-store location 

• Media Information (e.g., advertising engagement in social, digital, and broadcast media) 

• IP Address 

• Special status designations (e.g., Teacher, College Student, Military) 

• Language Preferences

• Demographics (e.g., age, sex, race, date of birth, education, occupation) 

• Health Data (e.g., in connection with Guest service or product development)

• Physical Characteristics (e.g., in connection with makeup/skincare)

• Images (e.g., when you add a profile picture or upload photos/videos)

If you choose not to provide information, we may not be able to provide you with the requested products, services, or information.

2. How Is Your Information Collected? 

You Provide It to Us

We collect information that you enter on our digital properties or give to us in other ways (e.g., when you contact Guest Relations, order on ggstoys.com.

Automated Information Collection

We may connect information collected automatically with information we already have about you to identify you as a GG’s Toys Guest..

In order to provide the best Guest experience possible and run our business operations, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how our marketing efforts are performing and how you are interacting on our website, in our stores, on our mobile application(s), and with our advertisements and emails. 

Third-party Automated Collection

We and our service providers use anonymous identifiers such as cookies and other technologies to collect and store certain types of information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) whenever you interact with us or third-parties that use our services.

We also allow third-party companies (e.g., Google) to place tags on our digital properties once approved through our tagging process. The tags may collect information from your interactions on GGstoyscom. Our Privacy Policy does not cover these third-party companies. Please contact these third-party companies (e.g., Google) directly for more information about their privacy policy and your choices regarding the tags and the information collected by the tags. 

Social Media Widgets

Our sites and mobile application(s) include social media features, such as the Facebook, Pinterest, and Instagram widgets. These features may collect information about you, such as your IP address and which page you are visiting on our site. They may set a cookie or employ other tracking technologies to accomplish this. Social media features and widgets may be hosted by a third party. Your interactions with those features are governed by the privacy policies of the companies that provide them.

Mobile Location Information

If you use a mobile device, your device may share location information (when you enable location services) with our websites, mobile applications, services, or our service providers. 

Use of Cookies

We take the Privacy of visitors to GG’s Toys seriously. Privacy regulations, such as but not limited to GDPR (EU General Data Protection Regulation) and CCPA (California Consumer Privacy Act), cover wide areas such as protecting personal data, privacy, and more. Our website uses some essential and non-essential cookies. By using our website, you acknowledge the use of cookies on this website and consent to the terms & conditions.

Wix (our website platform provider) uses cookies for important reasons, such as:

• To provide a great experience for our visitors and customers.

• To identify our registered members (users who registered on our site).

• To monitor and analyze the performance, operation, and effectiveness of Wix's platform.

• To ensure their platform is secure and safe to use. 

Types of Cookies we use

• In general, the cookies that are initially placed on our Wix website (GG’s Toys) may be categorized as essential cookies. However, considering that the Wix platform gives us the ability to add multiple components, codes, third-party applications, and so on, GG’s Toys website may include other types of cookies that might require specific settings. 

3.  How Is Your Information Used?

Information we collect is used for a variety of purposes, including activities such as processing transactions, helping our Guest Relations representatives resolve issues, identifying fraud, and improving our services. In addition, the information we collect improves your experience by delivering more personalized interactions and advertising in digital and social media (e.g., Facebook, Pinterest, etc.)

We also use information we collect for reporting and analysis purposes. We examine metrics such as how you are shopping on our website and on our mobile application(s), the performance of our marketing efforts, and your response to those marketing efforts.

Our Purposes (including but not limited to marketing)

• Deliver coupons, mobile offers, newsletters, emails, mobile messages, targeted advertising, and social media notifications 

• Provide interactive features of the website or mobile application(s), such as product reviews or Weekly Ad, send marketing communications, and other information regarding products, services, and promotions

• Administer promotions, surveys, focus groups, loyalty, and subscription programs

• Cross-context and cross-device linking

• Interest-based advertising 

• Improve Guest experiences 

• Conduct research and analysis

• Personalize content, including using your image

• Perform other business activities as needed, or as described elsewhere in this policy.

Product and Service Fulfillment

• Fulfill and manage purchases, orders, deliveries, payments, and returns/exchanges.

• Respond to requests for information about our products and services on our website or mobile application(s), or to otherwise serve you.

• Connect with you regarding Guest service via our contact center, on social media, which allows for quicker response time as our specialists anticipate questions. 

• Award and fulfill benefits associated with the use of our services

• Administer sweepstakes and contests

• Conduct a transaction where we collect information required by law 

• Allow you to, using our mobile application(s): show you a map of the store (if available), use our drive up capabilities (if available), add and redeem offers, search for products and check availability, check prices, provide product ratings and reviews, track your orders, scan a UPC barcode or QR code, use voice recognition to add to your list, update information, etc.

User Experience Information

To improve Guest online and mobile shopping experiences, help with fraud identification, and assist our Guest Relations representatives in resolving issues Guests may experience in completing online purchases, we use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited and ads clicked, specific actions taken on pages visited (e.g., information entered during checkout process), browser and device information.

Social Media

We engage with Guests on multiple social media platforms (e.g., Facebook, Instagram, and Pinterest). If you contact us on one of our social media platforms, request Guest service via social media, or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this privacy policy as well as the privacy policy of the social media platform you use.

Prevention of Fraud and Other Harm

Prevent fraudulent transactions, monitor against theft, and otherwise protect our Guests and our business. 

Legal Compliance

For example, assist law enforcement and respond to legal/regulatory inquiries.

4. How Is Your Information Shared?

We may share the types and categories of personal information collected with the categories of third parties below.

Service Providers

We may share the information we collect with companies that provide support services to us (such as printers, email providers, mobile marketing services, analytics providers, web hosting providers, call center/chat providers, sweepstakes vendors, payment processors, coupon delivery vendors, data enhancement services, fraud prevention providers or shipping services providers, including product vendors) or that help us market our products and services. These companies may need information about you to perform their functions. We limit information shared with service providers to what is necessary to fulfill the services.

Legal Requirements

We may disclose information we collect when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets; or to protect the rights property or safety of our company, our Guests or others.

Elsewhere at Your Direction

At your direction or request, or when you otherwise consent, we may share your information.

Sharing Non-identifiable or Aggregate Information with Third Parties

We may share non-identifiable or aggregate information with third parties for lawful purposes.

5. How is Your Personal Information Protected?

We maintain administrative, technical, and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use Payment Card Industry (PCI) standards to protect that information. However, no e-commerce solution, website, mobile application, database, or system is completely secure or “hacker-proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse. 

We recognize the particular importance of protecting privacy where children are involved. We do not knowingly collect personal information online from children under the age of 13. If you have any concerns or the privacy of your child on our website, you may restrict their access to it and/or contact us in any way you prefer.

6. How Do You Contact Us?

Mail: 10045 Topanga Cyn Blvd, Unit 19, Chatsworth, CA 91311

Email: ggsbeautyfactory@gmail.com

Text/Call: 1(818)267-7373